Legal

Cookie Policy

This policy explains how we use cookies and similar tracking technologies on our website.

Last Updated: December 2025

This Cookie Policy explains how RBTech Globe ("Company," "we," "us," or "our") uses cookies and similar tracking technologies on rbtechglobe.com ("Website"). It applies to all users, regardless of location. This Policy should be read together with our Privacy Policy and Terms of Use.

1

What Are Cookies?

Cookies are small data files stored on your browser or device when you access a website. Cookies serve several purposes, including enabling functionality, maintaining security, measuring performance, and supporting analytics.

Cookies may be:

  • First-party cookies: Set directly by our Website
  • Third-party cookies: Installed by external service providers
  • Session cookies: Expire when you close your browser
  • Persistent cookies: Remain until their expiration date or until deleted

We also use related technologies such as:

  • Local storage
  • Session storage
  • Web beacons
  • Tracking pixels (limited to newsletter emails)
  • Chatbot-trigger cookies
2

Why We Use Cookies

We use cookies for four main purposes:

  • To operate the Website properly
  • To ensure security and detect misuse
  • To analyze how users navigate and interact with the site
  • To support chatbot and workflow automation features

We do not use cookies to track users across unrelated websites or to deliver personalized advertising.

3

Types of Cookies Used

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to function and cannot be turned off through standard browser settings. They support:

  • Website performance and uptime
  • Page-to-page navigation
  • Form submissions
  • Chatbot functionality
  • Session identification
  • Spam reduction and bot protection
Cookie NamePurposeTypeDuration
__cf_bm (Cloudflare)Distinguishes between humans and botsThird-party (security)~30 minutes
session_idMaintains session continuityFirst-partySession
XSRF-TOKEN or similarProtects against cross-site request forgeryFirst-partySession
Chatbot workflow cookiesMaintains short behavior state for automated responsesFirst-partySession/Persistent

RBTech Globe does not allow disabling these cookies, as doing so would break core site functions.

3.2 Performance & Analytics Cookies

We use Google Analytics to understand how visitors use the Website. These cookies collect aggregated, non-identifying data such as:

  • Pages viewed
  • Time spent on each page
  • Navigation patterns and click paths
  • Bounce rate
  • Device type and browser type
  • Approximate geographic location (city/region level via IP truncation)
  • Referring URLs
  • Interactions with forms and navigation elements
  • Engagement with blog posts or newsletter pages
Cookie NamePurposeTypeDuration
_gaDistinguishes users (anonymized)Third-party2 years
_gidTracks page viewsThird-party24 hours
_gatReduces request rateThird-party1 minute

We do not enable:

  • Google Ads / remarketing
  • Personalized ads
  • Cross-site tracking
  • Demographics or interests reports
  • Advertising identifiers

3.3 Functionality Cookies

These cookies enhance the experience by remembering minimal preferences or supporting optional Website features. Examples:

  • Remembering a dismissed banner or pop-up
  • Supporting chatbot conversational continuity
  • Maintaining light workflow states for form assistance

We intentionally keep functionality cookies minimal since our site is informational and not interactive in a logged-in sense.

3.4 Email Tracking Pixels

If you subscribe to our newsletter:

  • Emails may contain a single-pixel image
  • This helps us measure open rates and link performance
  • Data collected is aggregated and non-personalized
  • You may disable images in your email client to disable this tracking

3.5 Cookies and Technologies We Do NOT Use

RBTech Globe does not use:

Advertising cookies
Retargeting pixels
Social media tracking pixels
Cross-site behavioral profiles
Third-party ad-tech platforms
Heat-mapping tools (e.g., Hotjar)
A/B testing cookies
Personalization engines
Cookie syncing

This significantly reduces privacy risk and regulatory obligations.

4

Third-Party Cookies We Use

4.1 Google Analytics (performance)

Used strictly for aggregated usage measurement.

4.2 Email Newsletter Providers (functionality)

Used to measure engagement (open rates, link clicks).

4.3 Chatbot or Workflow Automation Services

Cookies may be used to:

  • Maintain a short session state
  • Track whether a message was handled
  • Trigger a passive workflow (e.g., email follow-up)

4.4 Cloud Security Services

(e.g., Cloudflare or similar) May set cookies to:

  • Filter malicious traffic
  • Manage firewall rules
  • Detect unusual activity
  • Protect your site from attacks
5

Data Stored or Processed by Cookies

Cookies may store or process:

  • Hashes or pseudonymized identifiers
  • Browser and device type
  • Usage and clickstream data
  • Interaction with pages and chatbot steps
  • General location (city-level)
  • Non-identifying session tokens

We never store: Names, email addresses, financial information, government IDs, or personal identifiers in cookies.

6

How You Can Manage Cookies

6.1 Browser Controls

Most browsers allow you to:

  • Block cookies
  • Delete existing cookies
  • Run in "incognito/private mode"
  • Disable third-party cookies
  • Send "Do Not Track" signals
  • Set permissions site-by-site

Managing cookies may affect Website performance.

6.2 Google Analytics Opt-Out

Users may block Google Analytics entirely using:

Google Analytics Opt-Out Add-on

6.3 Email Tracking Controls

Disable image loading in your email client to prevent tracking pixels.

7

Do Not Track (DNT)

Browsers may send a "Do Not Track" signal. Because no standard exists for interpreting DNT signals, our website does not respond to DNT requests.

8

California-Specific Disclosures (CPRA/CCPA)

While RBTech Globe does not engage in advertising or selling/sharing of personal information, California law requires disclosure of:

8.1 Categories of personal information cookies may collect

  • Identifiers (IP address, device identifiers)
  • Internet activity (pages visited, clickstream)
  • Device and browser information
  • Approximate geolocation (derived from IP)

8.2 We do NOT "sell" or "share" personal information

As defined under California law.

8.3 Analytics and security cookies

Cookies used strictly for analytics and security do NOT qualify as "sharing."

8.4 Right to restrict sensitive data

We do not collect sensitive personal information.

Note: California's CCPA regulations emphasize notice at collection with categories of personal information and purposes.

9

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes to Website functionality
  • New tools or integrations
  • Updated legal requirements
  • Industry best practices

The "Last Updated" date at the top indicates the most recent version.

10

Contact Us

If you have questions about this Cookie Policy, contact us at:

contactus@rbtechglobe.com