What Are Cookies?
Cookies are small data files stored on your browser or device when you access a website. Cookies serve several purposes, including enabling functionality, maintaining security, measuring performance, and supporting analytics.
Cookies may be:
- First-party cookies: Set directly by our Website
- Third-party cookies: Installed by external service providers
- Session cookies: Expire when you close your browser
- Persistent cookies: Remain until their expiration date or until deleted
We also use related technologies such as:
- Local storage
- Session storage
- Web beacons
- Tracking pixels (limited to newsletter emails)
- Chatbot-trigger cookies
Why We Use Cookies
We use cookies for four main purposes:
- To operate the Website properly
- To ensure security and detect misuse
- To analyze how users navigate and interact with the site
- To support chatbot and workflow automation features
We do not use cookies to track users across unrelated websites or to deliver personalized advertising.
Types of Cookies Used
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function and cannot be turned off through standard browser settings. They support:
- Website performance and uptime
- Page-to-page navigation
- Form submissions
- Chatbot functionality
- Session identification
- Spam reduction and bot protection
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| __cf_bm (Cloudflare) | Distinguishes between humans and bots | Third-party (security) | ~30 minutes |
| session_id | Maintains session continuity | First-party | Session |
| XSRF-TOKEN or similar | Protects against cross-site request forgery | First-party | Session |
| Chatbot workflow cookies | Maintains short behavior state for automated responses | First-party | Session/Persistent |
RBTech Globe does not allow disabling these cookies, as doing so would break core site functions.
3.2 Performance & Analytics Cookies
We use Google Analytics to understand how visitors use the Website. These cookies collect aggregated, non-identifying data such as:
- Pages viewed
- Time spent on each page
- Navigation patterns and click paths
- Bounce rate
- Device type and browser type
- Approximate geographic location (city/region level via IP truncation)
- Referring URLs
- Interactions with forms and navigation elements
- Engagement with blog posts or newsletter pages
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| _ga | Distinguishes users (anonymized) | Third-party | 2 years |
| _gid | Tracks page views | Third-party | 24 hours |
| _gat | Reduces request rate | Third-party | 1 minute |
We do not enable:
- Google Ads / remarketing
- Personalized ads
- Cross-site tracking
- Demographics or interests reports
- Advertising identifiers
3.3 Functionality Cookies
These cookies enhance the experience by remembering minimal preferences or supporting optional Website features. Examples:
- Remembering a dismissed banner or pop-up
- Supporting chatbot conversational continuity
- Maintaining light workflow states for form assistance
We intentionally keep functionality cookies minimal since our site is informational and not interactive in a logged-in sense.
3.4 Email Tracking Pixels
If you subscribe to our newsletter:
- Emails may contain a single-pixel image
- This helps us measure open rates and link performance
- Data collected is aggregated and non-personalized
- You may disable images in your email client to disable this tracking
3.5 Cookies and Technologies We Do NOT Use
RBTech Globe does not use:
This significantly reduces privacy risk and regulatory obligations.
Third-Party Cookies We Use
4.1 Google Analytics (performance)
Used strictly for aggregated usage measurement.
4.2 Email Newsletter Providers (functionality)
Used to measure engagement (open rates, link clicks).
4.3 Chatbot or Workflow Automation Services
Cookies may be used to:
- Maintain a short session state
- Track whether a message was handled
- Trigger a passive workflow (e.g., email follow-up)
4.4 Cloud Security Services
(e.g., Cloudflare or similar) May set cookies to:
- Filter malicious traffic
- Manage firewall rules
- Detect unusual activity
- Protect your site from attacks
Data Stored or Processed by Cookies
Cookies may store or process:
- Hashes or pseudonymized identifiers
- Browser and device type
- Usage and clickstream data
- Interaction with pages and chatbot steps
- General location (city-level)
- Non-identifying session tokens
We never store: Names, email addresses, financial information, government IDs, or personal identifiers in cookies.
How You Can Manage Cookies
6.1 Browser Controls
Most browsers allow you to:
- Block cookies
- Delete existing cookies
- Run in "incognito/private mode"
- Disable third-party cookies
- Send "Do Not Track" signals
- Set permissions site-by-site
Managing cookies may affect Website performance.
6.2 Google Analytics Opt-Out
Users may block Google Analytics entirely using:
Google Analytics Opt-Out Add-on6.3 Email Tracking Controls
Disable image loading in your email client to prevent tracking pixels.
Do Not Track (DNT)
Browsers may send a "Do Not Track" signal. Because no standard exists for interpreting DNT signals, our website does not respond to DNT requests.
California-Specific Disclosures (CPRA/CCPA)
While RBTech Globe does not engage in advertising or selling/sharing of personal information, California law requires disclosure of:
8.1 Categories of personal information cookies may collect
- Identifiers (IP address, device identifiers)
- Internet activity (pages visited, clickstream)
- Device and browser information
- Approximate geolocation (derived from IP)
8.2 We do NOT "sell" or "share" personal information
As defined under California law.
8.3 Analytics and security cookies
Cookies used strictly for analytics and security do NOT qualify as "sharing."
8.4 Right to restrict sensitive data
We do not collect sensitive personal information.
Note: California's CCPA regulations emphasize notice at collection with categories of personal information and purposes.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes to Website functionality
- New tools or integrations
- Updated legal requirements
- Industry best practices
The "Last Updated" date at the top indicates the most recent version.
Contact Us
If you have questions about this Cookie Policy, contact us at:
contactus@rbtechglobe.com