Privacy Policy

This Privacy Policy ("Policy") explains how RBTech Globe ("Company," "we," "us," or "our") collects, uses, stores, and protects information when you visit or interact with rbtechglobe.com ("Website").

RBTech Globe is a California-based consulting and digital insights company. Our Website is currently a brochure and content site for consulting services, digital kit previews, and a newsletter. We do not sell products directly on the Website, and we do not process payments or financial information through the Website.

By using the Website, you acknowledge that you have read and understood this Policy.

2.1 Personal Information You Provide Voluntarily

You may choose to provide personal information when you:

• Subscribe to our newsletter
• Submit a contact or inquiry form
• Use our chatbot and choose to share information
• Request resources or information (such as guides or updates)
• Communicate with us via email

This may include:

• Name (optional)
• Email address
• Company or organization name (optional)
• The content of your message or inquiry
• Any additional information you voluntarily provide

We do not intentionally request or collect sensitive personal information (such as financial account numbers, government identification numbers, or health information) through the Website.

2.2 Automatically Collected Information

When you access the Website, we automatically collect certain technical and usage information, which may include:

• IP address (anonymized or truncated where possible in analytics)
• Browser type and version
• Device type and operating system
• Referring URL (how you arrived at the Website)
• Pages viewed, links clicked, and other navigation details
• Time and duration of visits
• Approximate, non-precise location (city/region level, inferred from IP address)

This information is used primarily to support performance, analytics, security, and improvement of the Website.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enable core Website functionality
• Evaluate Website performance and usage
• Support security and spam prevention
• Assist certain chatbot and automation features

Cookies are small text files placed on your device. You may adjust your browser settings to refuse or delete cookies. If you disable cookies, some Website features may not function as intended.

2.4 Chatbot Data (Partial Data Collection)

Our Website may include a workflow-automation chatbot ("Chatbot") that:

• Answers questions or guides you to relevant content
• Collects limited information you voluntarily provide (for example, your email and a short description of your needs)
• Triggers background workflows, such as sending notifications or follow-up emails

We do not store full conversation transcripts from the Chatbot. Instead, we may store only the minimal data needed to complete a given workflow, such as:

• Your email address (if you choose to enter it)
• The final message or key form-style submission
• Specific fields relevant to your request (for example, "D365 consulting for healthcare")

Use of the Chatbot is optional. You can always contact us directly by email instead.

3.1 Operating and Improving the Website

• Operating and maintaining the Website
• Monitoring performance and usage trends
• Debugging, repairing, and improving Website functionality
• Personalizing or optimizing the user experience at a general (non-individual) level

3.2 Communications and Support

• Responding to your inquiries and messages
• Sending newsletters or updates that you have subscribed to
• Providing information or resources that you request
• Following up on potential consulting or collaboration opportunities that you initiate

3.3 Analytics and Performance

• Understanding how visitors use and navigate the Website
• Identifying popular content and features
• Evaluating the effectiveness of our content and communications

3.4 Chatbot Workflows

• Routing your inquiry internally to the appropriate contact
• Automatically sending you confirmation or follow-up messages
• Initiating simple background processes related to your request

3.5 Security and Fraud Prevention

• Monitoring for suspicious or malicious activity
• Protecting the Website and our systems against misuse
• Complying with applicable laws and regulations, where required

We use Google Analytics to collect and analyze non-identifying information about Website usage. Google Analytics may collect:

• Device and browser identifiers
• IP address (with IP anonymization or truncation settings where configured)
• Pages viewed and navigation paths
• Time spent on pages
• Interactions with links and other elements

We do not use Google Analytics features for:

• Google Ads or remarketing
• Interest-based advertising
• Cross-site behavioral tracking

You may opt out of Google Analytics by:

• Installing the Google Analytics Opt-Out Browser Add-on
• Adjusting your browser's cookie and privacy settings

Google's use of data is governed by Google's own privacy policies and terms.

For purposes of the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), the personal information we collect through the Website may fall into the following categories:

• Identifiers: such as name, email address, and IP address
• Internet or other electronic network activity information: such as browsing history on our Website, interaction with pages or links, and other usage data
• Approximate geolocation data: derived from IP address (city/region level)

We do not collect "sensitive personal information" (as defined under California law) through the Website.

We collect personal information from the following sources:

• Directly from you, when you fill out forms, use the Chatbot, subscribe to the newsletter, or contact us
• Automatically from your device and browser via cookies and analytics
• From our service providers that support hosting, analytics, communications, and security functions on our behalf

We do not purchase personal information from data brokers or other external sources for our Website.

We use personal information for the following "business purposes" under California law:

• Providing and maintaining the Website and our communications
• Performing analytics and measuring usage
• Detecting, preventing, and addressing technical and security issues
• Short-term, transient use related to chatbot and workflow automations
• Internal research and development, such as improving content structure or navigation

We do not use personal information collected through the Website to create profiles or for cross-context behavioral advertising.

We may share personal information with trusted third-party service providers that perform services on our behalf, such as:

• Website hosting and infrastructure providers
• Email marketing and newsletter platforms
• Analytics service providers (for example, Google Analytics)
• Chatbot and workflow automation tools
• Security and spam-prevention services

These service providers are permitted to use your personal information only as necessary to provide services to us and are not allowed to use it for their own separate marketing purposes.

We may also disclose information:

• If required by law, regulation, or legal process
• To respond to valid requests by public authorities
• To protect our rights, safety, or property

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including:

• Newsletter subscription data: retained until you unsubscribe or we discontinue the newsletter
• Contact and inquiry data: typically retained for 12–24 months, or longer if part of ongoing discussions
• Chatbot partial data: retained for a limited period necessary to complete the associated workflow or follow-up
• Analytics data: retained in accordance with the settings available in Google Analytics

You may request that we delete your personal information, subject to certain legal or operational limitations, as explained below.

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Object to or request restriction of certain forms of processing
• Opt out of receiving marketing communications at any time (for example, by using the unsubscribe link in emails)

To exercise any of these rights, please contact us at:

We may ask for limited additional information to verify your identity before fulfilling certain requests, particularly those that involve access or deletion.

If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to:

• Know the categories of personal information we collect and the purposes for which we use them
• Know the categories of sources from which personal information is collected
• Know the categories of third parties with whom we share personal information
• Request access to the specific personal information we have collected about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information that we have collected, subject to applicable exceptions
• Be free from discrimination for exercising your privacy rights

We do not sell personal information and we do not share personal information for cross-context behavioral advertising. Therefore, the California "right to opt out of selling or sharing" does not apply to our current Website practices.

To submit a request under California law, please email us at:

We may require reasonable verification steps before acting on your request, such as confirming access to the email address used in prior communications with us.

We do not collect or use "sensitive personal information" for inferring characteristics or for any purposes beyond those allowed by California law.

California's "Shine the Light" law allows residents to request information about disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing.

We strive to ensure that our website is accessible and usable by all individuals, including those with disabilities. If you experience any difficulty accessing content on the Website, please let us know by contacting:

Our website may contain links to other websites or services that are not operated by RBTech Globe. If you click on a third-party link, you will be directed to that third party's site. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any sites you visit.

This Website is not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete that information.

Our operations and many of our service providers are located in the United States. If you access the Website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Website, you consent to such transfers, consistent with this Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this Policy. We encourage you to review this Policy periodically.

If you have any questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at: